Questions and Answers
Why Won’t You Accept My Credit Card?
For security, our system only supports credit cards that have been set up with Verified by Visa and MasterCard Secure Code. If you’re experiencing issues, we suggest that you try using PayPal as your payment option to pay by credit card or can create a paypal account for free.
Any Idea When My Order Will Be To Shipped?
Your order will be scheduled for packing and shipping based on the date your payment is received, according to payment type and clearing times, as well as any product exceptions noted at the time your order was placed. Please review your confirmation emails for pertinent details. If your payment type has a lengthy clearing time, shipping will be delayed until this clearing time has been completed. Visit our payment page for clearing times. If you have any outstanding orders in Pending status, shipping will be delayed on paid orders as per our Terms of Sale. Larger orders will be staggered in transit for security, insurance, and weight restrictions. You will be sent a unique tracking number for each package.
Do You Insure Your Shipments?
Every package we ship is insured, tracked and requires a signature upon delivery. Packages are discrete, and there is no indication on the shipment or label of the contents. We use pseudonyms on the return address to provide further security in transit so as to not identify the nature of goods in the package.
Why My Order Mark Pending When In Reality I Pay For It.
As soon as we receive your payment and has been applied to your account. We will process your payment and order. Note that most of our orders takes between 24-72 to be processed using our trusted banking system. Our system will send you a confirmation email with your order. If you have any other concerns regarding your order feel free to reach out to us during our weekly business hour.
Do I Need To Open An Account To Make Purchases?
No, however hubvestor.com requires gold, silver, and real estate investors to open an account prior to purchasing. To open an account, please click on “Register”, “Holding Account” in the top navigation or “Create Account” in the Footer. After your account is created, you can start purchasing from us right away. If we need any additional information from you, we will contact you via the email you submitted at the time of creating your account.
Can I Cancel My Order?
After our system has created an order number, all prices are locked-in and binding. This rule applies whether you are buying gold or silver from us.
Can I cancel My Real Estate Investment.
All investments made through or with hubvestor.com are controlled by the real estate agreement between you and hubvestor. All investment can only be cancelled after refinance or after the holding grace period which 2 years.
Any Way I Can Change My Order Right After I Make The Order?
Unfortunately we don’t have the option such option but, sometimes we can offer a solution where you may be able to invest your money in other investments we offer. Once an order is made the order is final.
How Will I Know When My Money Is Invested?
We will notify you by writing or by phone to notify you. And we will send you all documents to keep with you in a safe location regarding your real estate investment portfolio.
Can You Hold My Physical Gold or Silver For Me In Your Vaults?
Absolutely, we have highly secured and safe vaults in different locations and cities. Many of our investors and clients trust us and are very glad and satisfied that we can offer them such a great service. And yes, you can redeem your precious metal anytime.
Should I Clean Up my Gold or Silver? And Does Dents, Scratches, Tarnish Lower The Value Of My Precious Metal?
We enccourange you to never clean your gold, silver when you are too sure of the value of your precious metals. How Tarnish affect my precious metal. Tarnish is only a natural reaction to oxygen and sulfur on the precious metal. Blemishes such as scratches, tarnish, milk or dents spots on your precious metals are often caused by the minting process or during handling. Those reactions are commonly found in uncirculated mint condition silver and gold bars, coins and wafers etc.
How Long It Will Take For My Payment(s) To Be Cleared By Your Bank?
Regarding payment made to us. We take some time to verify your payment to our company. The fraud alert is all time high so we require an extended period of time to process the payment(s). Once the payment(s) is clear we will begin processing your order(s).
What Do I Do In Case My Shipment Get Damaged?
In the case of damages to a shipping of gold or silver we re-ship the package(s) using a different shipping company. Surely, we will re-ship your order accordingly.
Do Orders Never Get Delayed?
Like all businesses, we sometimes face with lots of orders, this happens mostly during economic pressures. If there is any delay to your order(s) We do our very best to deliver your order(s) a few days after the order was made. We respect our investors so we will always do our best to deliver regardless of any unforeseen circumstances.
Are There Any Hidden Fees On Your Price Of Gold Or Silver Or Real Estate Investments?
Not All, All Our Price as is on both gold and silver including real estate investment opportunities. The only fee you may see are fees relating to insurance, handing, or shipping, or security. No other fees are usually added. If anything fee may apply we will notify you in advance.
Any Discounts On Large Orders?
Yes. Hubvestor.com will extend discounts when available on bulk orders. Please feel free to contact us to discuss quantity discounts.
What Happens If The Payment I Made Isn’t Received Within The Applicable Time Period? What Options Do I have?
We encourage you to make sure you send us your right away in order to give you the exact price our products are selling for. In the case of a late payment we will speak with you to make sure that you can come up with additional fee in case market price increase.
Is My parcel(s), Order(s) Covered By Any Insured During Shipping? Yes and No.
Hubvestor.com, we make sure that we insure all of our shipments local or international. In case something happens to your package while in transit we cover it using our trusted insurance policy. Hubvestor.com we not liable for your package(s) once delivered to your desired location. It is your full responsibility to make sure you have an adult available to receive the order(s). You can arrange with your location shipping store to hold on to your package for you until you can pick it up. Your parcel is not covered by our insurance after it has been delivered to your address. Hubvestor.com , we only responsible when metals the the package when a package is damaged or got lost during the shipping process. meaning before it was delivered to your address. In the case of a lost or damaged package it is our sole responsibility to speak with our insurance provider(s) to claim any coverage we have with them.
OUR RULES ON LOST PACKAGES
UNDERSTAND YOUR FAILURE TO REPORT ANY LOST IN 2- 3 BUSINESS DAYS YOUR CHANCE TO CLAIM ANY INSURANCE YOU HAVE WITH HUBVESTOR.COM FOR THE LOST PARCEL(S CAN NO LONGER TO BE CLAIMED.
WE ENCOURAGE YOU TO REPORT TO OUR OFFICE CLAIM, DISCREPANCIES OF LOST PACKAGES WITHIN 2-3 DAYS OF THE DAY YOUR PACKAGE WAS REPORTED AS DELIVERED TO YOUR DESIRED LOCATION. WE STAND FIRM BEHIND OUR POLICIES AND REQUIRES ALL FORMS AND ALL CLAIMS TO REPORTED.
IN THE EVENT OF DAMAGE OR LOST PACKAGE WE WILL FOLLOW OUR REGULAR STEP BY STEP ACTION PLAN WITH THE INSURANCE COMPANY. ONCE EVERYTHING IS CLEARED AND CLAIMED ARE RECEIVED WE WILL DEFINITELY RESEND YOU YOUR PACKAGE. YOUR SATISFACTION IS OUR PRIORITY.
How can I become a real estate investor with Hubvestor?
- Hubvestor makes it possible for you to start investing in Real Estate with no money or with a minimum $150.
- To start investing with no money or little money, you can either borrow the money to invest or you can grow your holding account to up to $5k or more.
- We have a simple, fast, and transformative investment approach. Our investment vehicles allow you to start getting results instantly. However, depending on the nature of the vehicle you invest in, understand that most investments usually take 30 to 90 days or longer to start cash-flowing.
- You will generate monthly income cash-flow for life as soon as your $5k or more is invested.
- We will give you your Original Investment(s) Money back after refinance(s), and still receive income cash-flow monthly or for life.
- After refinance, you can either invest the money in another Real Estate deal, Gold, Silver or collect 70% to 90% of your money.
- Joint Venture
As a joint-venture investor there is no limit on how much you can invest. If you have 50k, 500k, 1 Million, 100 million or more, you are welcome to invest with Hubvestor.
Note: all original investments remain with us for a minimum term of two years until refinance while you collect cash-flow throughout the grace period.
This investment option is ideal for real investors who do not want to be fully involved physically in the real estate business or do not have the time to be hands-on in managing their investments and properties.
We create equity splits in a variety of ways with multiple investors involved, Depending on how many investors we have on a deal we create (90/10, 80/20, 70/30, 60/40, 50/50 splits, etc. Our investor team structures the equity split fairly and professionally based on the amount of investors.
We make sure every detail is covered, that all paperwork is in place, and we work to ensure smooth transactions to buy and hold properties.
We will find the perfect properties, and we will manage and maintain them excellently, and most importantly, we will make sure you receive your investment performance statement and cash-flow each month.
Together, we’ll discuss in depth everything from the ownership, the vision, finding the investment property or opportunities, the holding account and management of the properties.
We will do all the hard work, including managing the property. Our team has years of experience in the real estate business and in property management.
- 100% Equity Investor
When you plan on investing in a property where you own 100% equity of building, We provide you with the team that will manage and maintain all your investments portfolio and wealth. You own the titles we take great care of your properties. This option is ideal for real estate investors who have money to invest in multi-family apartment buildings but need a very experienced team to manage the investment portfolio.
- Land Investors
We have lands that are very fertile and productive. We have lands that are very easy to go up in value, lands that are very easy to fix, and lands that you can invest in to convert your paper money (fiat currency) into real physical wealth. When you invest in a land, we create together the equity splits in a variety of ways with you solo or multiple investors. Depending on how many investors we invest in a deal, we divide the equity of the land as follows (90/10 splits, 80/20, 70/30, 60/40, 50/50 splits, etc. Unlike all our investments, all paperwork is handled by our professional team members when you become a land investor with Hubvestor.